Maruti Suzuki India — fraud/cheating done by maruti suzuki service center sai service

Address:Mumbai City, Maharashtra, 400101

On 29th sept i have dropped vehicle at sai on that time they have not taken any test drive and replaced clutch plate which is acceptable to maruti emoyees where auto experts are saying unethical and at initial stage they have given estimate for 13000/ and after arguments they have corrected estimate by manually and i have photocopy of job card.

On 29th sept there was no issue in water pump and battery.

Where sai team has checked battery health and sanp of vehicle.

On 29th sept i have paid 7444/ on invoice also there was no recommendations for battery and water pump.

On 3rd oct my ac repairer has shown the visible damages of water pump and i have shared snap with you and a part from this he informed me metal panel where ecm fitted which was found rusted and need to replace - if ac repairer can identify the same then why not maruti?? Where as per auto experts if really they replaced a clutch plate then visible leakage can be easily noticed and informed he same to customers else it may damage engine.

On 4th oct i have again given my vehicle at sai and in that jobcard there was no issue reported for battery-i have photocopy of job card

On 4th evening they have given recommendation that battery is weak.-how it is possible since at the time of receiving vehicle your team has checked health of battery and there was no remarks on jobcard
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information