| Address: | Banda, Uttar Pradesh, 210001 |
Sir,
I have given my car on 16.10.2017 [reg. No. Jk02bl6167] to authorized service provider of maruti suzuki i. E. Maruti suzuki my car pvt ltd service centre, kalukuan tindwari road banda u. P. For necessary repair after a road accident. After submitting the car i received sms regarding the estimated time of repair. It was communicated that the car will get ready by 30.10.2017. On 31.10.2017 i received sms that my car is ready in all aspects and can be taken from service centre. I send my elder brother along with driver to take the car from service centre. After reaching to the service centre, i was surprised to know that the repair work is not even initiated by the service provider. I have registered a complain to maruti customer care regarding this [complain no. [protected]].
In this regard, i request you kindly expedite the matter and arrange to provide the exact situation of my car repair and exact date of delivery of my car after repair. I further request to submit a report about the action taken from your side [complain no. [protected]] against the service provider for mis-communicating about car repair to me and maruti company itself.
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