| Address: | Ratnagiri, Maharashtra, 415605 | | Website: | jagrut motors chiplun |
I myself Dr. Santosh Swami having Zen Estilo car MH10 AG406 belonging to my spouse previous name (Vrushali Dakhode) My car completed 10 years and 100000 KM running in Jan 2017. So I done it served from Jagrut Motors, Chiplun Dist- Ratnagiri on 15/01/2017 with essential replacements as per their advice.
After that I went to Nashik by my car on 29/01/2017 for personal work with family. In return journey on 01/02/2017 my car suddenly broke down near Padgha naka, Bhivandi on Nashik highway. After inspection of team of SK Wheels(authorized MS dealer)conclusion was breaking of engine timing belt and due to that further damaged engine valves. They gave me service and my car issued to me on 21/02/2017 after a payment of rs 30874. Physical and mental harassment happened with me is uncountable.
Now my question is that according to guidelines in manual timing belt should have been replaced after 100000 KM running which was not done and completely ignored by Jagrut motors Chiplun. SK wheels officials had also told that it should have been replaced during 100000 KM service. I have done every service of my car regularly and had told that whatever essential parts to be replaced should be done during that particular service. My payment of that service was rs 12069 with necessary replacements. Only engine timing belt was neither replaced nor any information regarding its status was shared with me.This is a case of complete negligence and I had to pay big amount and priceless harassment for that.
So its my request you to look into the matter and do the needful as early as possible otherwise I will have no other way than legal action against Jagrut motors Chiplun under the charge of negligence. Maruti brand is well known for its service network but it should be up to the mark.
Thanks
Dr. Santosh Swami [protected]/ [protected]
Email- [protected]@gmail.com Was this information helpful? | 
Post your Comment