Maruti Suzuki India — Inferior automobile servicing | |||||
I have Maruti Suzuki Swift Dzire. I got it serviced from Maruti Suzuki authorized service center – Rana Motors. Post servicing the car started gicing me following problems: 1. Missing problem 2. Car engine used to get off while in neutral, while I was waiting at the red light 3. Car engine used to get off, while the clutch was fully pressed 4. There were constant irritating noises from the dashboard and door 5. I used to receive a thank you SMS post the service about the feedback I have shared with them, but in reality I haven’t shared any or had filled any feedback form. I asked Rana Motors to resolve all the above mentioned issues with my car. For that they took my car not once but thrice, every time when they used to return my car they used to claim that they have resolved all the problems. But that was never the case. 2 times their service advisor visited my home and asked us to get the car rechecked at their service center. Now, after 3 months, the card suddenly started giving me another problem, where the engine was not able to start. Even if the engine used to start, the car never used to cross the 2000 RPM level. While I gave the car back to the service center, this time the service center said, there is an issue with the electrical componenet and they have to replace it and I have to shelve out some more money. They never checked the car with their software in all the previous instances and then one fine day, when the car was beyong any repair, they are asking for the part to be replaced. Kindly help. Contact person from Maruti Rana motors are - R.K. Srivastava, Dinesh Arora apart from their service advisor Vinay Mishra. Was this information helpful? | |||||
Maruti Suzuki India customer support has been notified about the posted complaint. | |||||
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