Maruti Suzuki India — Insurance claim fraud

Address:

Banswadi

I recently met with an accident in my wangon r LXi o model 2020 so as I had active insurance offered by Maruti Suzuki i got my vehicle towed and dropped it at kalyani motors avlahalli for insurance claim, i had the worst experience at kalyani motors as insurance document has IDV Value of 3.4 lakhs but company for no reason is advising that they can offer only 2.1 lakh and also they have delayed the claim time and now they are asking for a 50, 000 parking fee which does not make sense as they have delayed the process and also the company is promising higher claim amount if i book an other vehicle at kalyani motors only. And so i have forcefully booked a Baleno and all though the booking amount is 11, 000 they forced me to pay 1, 00, 000 as booking amount so as an end customer really frustrated with how maruti treats customers and all they care about is sales figures the claim is still not settled