| Address: | Nagpur, Maharashtra |
Dear sir,
I ramakant g. Mujumdar currently based in nagpur is a loyal customer of maruti since 17 years. I regularly service my earlier and present car mh 40 ac 1955 with authorise dealers of maruti only.
Please refer seva automotive bill no 011/br/17003859 dt 21/08/2017 for the amount rs, 13991/- in this bill rs, 5183 has been charged towards labour charges as against taxable amount of rs, 6488. This amount is 80% of the total amount of spares etc used.in my opinion this is huge and very very high amount charged by the dealer. There must be some upper limit to labour charges in a biggest automotive company like you.
For your information, i have made the payment in full thru my credit card after due deliberation with concern executive of seva, where in he asked me to pay full amount as the same is justified as per them. He also confirmed that that amounts are charged as per maruti guidelines and policy.
In this regard, i as a customer request you to look into the same and kindly justify the amount paid by me towards paid service.
Hope to get your revert with justified details as sought.
Have a good day.
Mujumdar r. G.
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