Maruti Suzuki India — low class work done by maruti

Address:Zirakpur, 140603

Dear sir/mam,
This is yog raj sharma here from sarkaghat distt mandi (H. P), and i am also working on vendor end of msil.
I had purchased maruti swift vxi (O) in 2016
And last week faced a accident so for repair car given to tricity arena maruti zirakpur. Car given at 21.05.2019 and received at 27.05.2019.
In that time period they change engine cover, front bumper & some other inner parts.
I had faced a issue during this work as bumper material quality is very low as compared to bumper came with vehicle, paint done by tricity is 3rd class painting as engine cover paint is showing pits in inner side. Even though as per them your team it is gun spray paint so sometime this type may happen. But why this happen only with maruti, why not with others? At delivery time i had to wait approx 1.5hrs just because all that small small pending works. Now i want a justification can we improve quality of this material or this will remain as it is.
Also washing team is very low for this showroom. I had given feed back form with low rating many times to tricity autos but nothing being updated from day one to till. They are working just to sell their vehicle nothing else more than it.

Rating for maruti/tricity autos zirakpur

Delivery - 10/10,
Dealing of employee-10/10,
Paint work - 4/10,
Washing - 4/10,
Quality of material - 5/10.

Kindly update action plan on my query to me on my contact number [protected] that how will you help me now regarding this?
Will your provide that paint again / will u provide the original bumper which came with car?

Want update...

Regards
Yog raj sharma
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Maruti Suzuki India customer support has been notified about the posted complaint.
May 30, 2019
Updated by Rinkal Sharma
Dear Sir/Mam,
This is Yog raj sharma here from sarkaghat distt mandi(h.P), and i am also working on vendor end of MSIL.
i had purchased maruti swift vxi(o) in 2016
and last week faced a accident so for repair car given to Tricity Arena Maruti Zirakpur. Car given at 21.05.2019 and received at 27.05.2019.
In that time period they change engine cover, front bumper & some other inner parts.
I had faced a issue during this work as bumper material quality is very low as compared to bumper came with vehicle, paint done by tricity is 3rd class painting as engine cover paint is showing pits in inner side. Even though as per them your team it is gun spray paint so sometime this type may happen. but why this happen only with maruti, why not with others? At delivery time i had to wait approx 1.5hrs just because all that small small pending works. Now i want a justification can we improve quality of this material or this will remain as it is.
Also washing team is very low for this showroom. i had given feed back form with low rating many times to tricity autos but nothing being updated from day one to till. They are working just to sell their vehicle nothing else more than it.

Rating for Maruti/Tricity Autos Zirakpur

Delivery- 10/10,
Dealing of employee-10/10,
Paint work- 4/10,
Washing- 4/10,
Quality of Material- 5/10.

Kindly update action plan on my query to me on my contact number [protected] that how will you help me now regarding this?
Will your provide that paint again / will u provide the original bumper which came with car?

Want update...

Regards
Yog Raj Sharma
Complaint comments 

Comments

Service of your company is very bad .I have gear problem in my car. I give car to service nearby showroom but they didn't repair that problem.i want to service my car other wise i will sell my car and buy another car in different company. I will not able to satisfy ..., ...

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