I have purchased Baleno Delta petrol variant in Nov-2016 Registration Number-DL8CAP1685, after few days i have observed there is some issue in brakes, and it was escalated to Krish Motors Wazirpur and they informed me brake system was defective and they replaced it free of cost, now the main issue is from last 1 year i am observing Steering is very hard not working properly.
I have visited Competent motors-Dwarka Maitiala Delhi, and service advisor confirms me that issue is in steering column, which costs around 46-50 K,
as you know the amount is very high, so i searched about this issue in google and came to know that there was manufacturing defect in steering column and one circular is also issued for the same with the affected Chassis numbers of vehicle. I checked my vehicle Chassis number it is in the list and also mentioned if the vehicle is out of warranty, then it will be replaced by service center/dealership in goodwill, this is also apply on labour charges, so i asked Competent motors to replace this part for free of cost.
The first reply (After so many days) from Competent they will give me 50% discount, and when i again asked him that this is a known issue they told me it will be done on chargeable basis only. (No response from anyone, didn't receive single call from Maruti/nexa guys.
Also i have joined Baleno Facebook Group, where 90% people confirms they faced same issue and after replacement it got resolved.
Nexa representative is saying your car is out of warranty, but they didn't reply to my question- My Car is only 28 or 29k driven, is Maruti/Nexa is manufacturing a very low quality parts which life is not more than 4-5 years, waaow we have invest our hard earned money, to this worst car?
All Services are done from Maruti Authorised Service center, but now no one is taking responsibility neither Nexa not Maruti.
Escalate the issue on Twitter also and got revert every time, team will get in touch with you but no one called yet.
I need the vehicle to me rectified to standard driving conditions without any cost.
Maruti/Nexa has put lives of members of my family at risk with their faulty engineering standards. More so they have caused me harassment
Attached is the Circular and MY RC for the details.
Please do the needful.
Was this information helpful?
Post your Comment