Maruti Suzuki India — Maruti Alto 800

Address:411019

Dear Sir,
I Milind Durve bought Maruti Alto 800 from your dealer Wonders Car from Pune. On 13 th Sept gave to Wonder Car service for 1 st free servicing. I had observed a diff vibration type sound when starting the vehicle and also some time till it is in 1 st gear. The vehicle is still at work shop. I am told by this service center that they have tried changing some parts and today they showed the vehicle to Mr. Nikhil of Maruti H.O. in Pune. Now also they are trying to change some parts ( Not known to me the list) and trying to reduce or control the sound .

Here I would like to also inform you that service which Wonder cars service is very good as of now. No issue. They have given a service vehicle to me so no problem.

This is my 5 th Maruti vehicle. But the experience on the quality is totally different than the earlier one.

May I request to please give guide line to remove this problem.

Please also note I will accept back the vehicle based on the parts changed history.
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Sep 16, 2016
Updated by mdurve
Dear Sir,
I Milind Durve bought Maruti Alto 800 from your dealer Wonders Car from Pune. On 13 th Sept gave to Wonder Car service for 1 st free servicing. I had observed a diff vibration type sound when starting the vehicle and also some time till it is in 1 st gear. The vehicle is still at work shop. I am told by this service center that they have tried changing some parts and today they showed the vehicle to Mr. Nikhil of Maruti H.O. in Pune. Now also they are trying to change some parts ( Not known to me the list) and trying to reduce or control the sound .

Here I would like to also inform you that service which Wonder cars service is very good as of now. No issue. They have given a service vehicle to me so no problem.

This is my 5 th Maruti vehicle. But the experience on the quality is totally different than the earlier one.

May I request to please give guide line to remove this problem.

Please also note I will accept back the vehicle based on the parts changed history.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information