Maruti Suzuki India — maruti dzire vdi

Address:

No 370 netaji street gnana moorthy nagar ambattur chennai 600053, Chennai, Tamil Nadu, 600053

Dear sir/madam,
!! Good day!!

I am sherly from chennai. On january 2018 i purchased a maruti suzuki new dzire diesel from your dealer abt maruti ambattur with registration number
Tn 20 cm 7708
Engine : 3165362.

I would like to bring it to your notice that i received inadequate and unsatisfactory service from your service center.

With great regret i would like to inform you that from the day i purchased car, i've been facing issues with gear and breaks in car and i've been serving car in abt maruti service center in ambattur estate ambattur.

I've repeatedly informed your service manager regarding the issues with gear, break and clutch but every time i face same issues again and again.

In last service alone i've spent around 21, 000 rs for serving and changing bumper and before handing me the car, service people took my car for test drive and they met with an accident and don't know what really happened, my car bumper is not fixed properly.

I'm so dissapointed with the quality of the car and the quality of the service done by these people.
Also i see rust in doors and chases my 18 months old car. This shows the quality of your product and service.

*i really feel unsafe driving your company's car*

I'm looking for a responsible person such as nodal officer or regional manager who can resolve these issues, who can understand the seriousness of this problems and act responsibilily.

Being a member of *tamilnadu state commission for women* i won't hesitate escalating this issue to national consumer disputes redressal commission if this issue is not resolved soon.

Thus i request you to kindly look into the matter and i hope you will entertain my problem on priority basis and to insist not to occur for any of maruti service center.

Thanking you,
Sincerely,
Sherly rudeep
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