Maruti Suzuki India — maruti s cross alpha model october 2017

Address:	New Delhi, Delhi, 110064
Website:	WWW.DDNEXA.COM

I have purchased a new vehicle scross alpha on 25 oct 2017 from dd motors nexa showroom at janakpuri, new delhi.
I want to complaint against dd nexa, b-1/629, main najafgarh road, janakpuri, new delhi - 110058.

Sales relationship manager mr. Jagjeet singh duggal.

They gave me a defective product.

There are issues mentioned below :-

First issue is raised when car is drove 200 kms the air condition stopped working, i went to maruti dd motors service station a-100 mayapuri, new delhi they repaired the a. C.
I fought then that its a faulty product given to me but the gm at service station assured me that nothing will happen in future. I somehow agreed n trusted him.
But today i went for the first service at dd motors, mayapuri
The stereo went off its totally dead. When i enquired to the service person they said its a software issue n we are trying to fix it but they couldn't as the new gm of dd motors mayapuri mr dev vashisht ([protected]) told me that new software will come & we will update it.
Mr chander bhushan gm of the dd nexa (Janak puri) is assuring me that it'll get fixed soon. Just wait for sometime.

I have paid rs 13.5 lacs for a new car not for this pathetic service.

I have always trusted the maruti brand but the dealer has given me the defective product with the help of maruti.

I want a replacement for my car.
As there are so many issues in the first 1000 kms i can't risk myself going further.

Kindly escalate the matter to the higher authorities & revert me back.
I am enclosing the bill copy of the car purchased.

Regards

Sahil mahajan

[protected]