Maruti Suzuki India — Maruti Suzuki - Ciaz (microHybrid - SHVS)

Address:110070
Website:www.marutisuzuki.com

I've purchased Maruti Suzuki Diesel SHVS vehicle in Aug 2016 from Pune. This was purchased on company lease. Since the day of purchase the average milage of the car has increased from 12.4 to 17.5 KMPL. Per the sales advertisement this was quoted as 28KMPL. While I understand that this would be under ideal conditions and I am not looking for 28KMPL, but was expecting 22-23 atleast since I drive the vehicle on highway with limited break-clutch usage. Daily usage is @60KMPL and out of that @40KM is on highway. I do not have high speed blow/ac on continuously. During the 1st Free servicing I was told that after 5K running the average would increase. Now after 2nd Free service I am told that average would increase post 10K. In between the service team has done some manual adjustment on dashboard setting due to which suddenly the display average jumped to 25KMPL but the display number came down rapidly as the car ran for @50KM. (The actual average was always between 16-18KMPL only, it was just the display trick)

I purchased the high end car to save on fuel and also have environment friendly more milage car BUT so far for last 6 months, my experience is not at all worth on average/milage. Checked with couple of colleagues etc, so they mentioned 22-24KMPL for them on only diesel (not SHVS - where it should be more)

Request your urgent help in resolving this. Thank you.

Regards
Prasad
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