| Address: | Kottayam, Kerala, 686018 |
Ref:- complaint sent to you on — — — regarding manufacturing defect of the dezire vxi car supplied by you vide invoice no: — dt.
Sir
The so called brand new car you supplied me was actually not fit enough to be sold as it had manufacturing defect. The defect is admitted by your workshop. An unusual sound was coming from it on running. I couldn't hear it when you handed over the vehicle as the windows were closed. But when reached home those outside the vehicle could clearly hear it. I waited two days and the condition was same and i approached the dealer m/s avg motors kottayam who handed over the vehicle. On the spot they said the vehicle is defective and the clutch should be replaced. They asked me to wait till the needed spare part arrives. Till this date the dealer could do anything regarding this serious mistake. The life of me and my family is in danger as long as i use this mechanically unfit vehicle. So i emphatically ask you to replace the defective vehicle to ensure the safety of me and my family. You are liable to compensate for my hardships and mental agony which i suffered due to your irresponsibility.
This is to inform you to take immediate necessary action to replace the vehicle or i will be forced to take legal actions against you for supplying such a defective vehicle. Causing pain and inconvenience to me and my family.
Kindly co operate not to spoil the good relationship which i have with avg motors. Was this information helpful? | 
Post your Comment