| Address: | Thiruvananthapuram, Kerala, 695611 | | Website: | maruti suzuki |
1.I purchased a new wagon r vxi which was delivered on 4/4/2016 from Herculese Automobiles, Kallambalm in Thiruvananthapuram Dist.
2. Its Steering wheel (power) is very hard to turn. Though I have pointed out to the dealer on the same day, they are not willing to admit my complaint. They are repeatedly telling that there is not such complaint.
3. No polythene packing was seen at the driver seat, which was seen stained and looked old..
4. All the four tyres looked not new, but it looked used for running a[protected] km.
5. The vehicle was full of mud and dust stained, which they washed out just before delivery and black paint was pasted on the sides of all the four tyres to make them look new.
6. Clutch and brake pedals are obviously seen used a lot. These are also having a lot of play and less effective as far as a new vehicle is concerned.
(It is my second new New wagon R vxi).
Based upon the above facts, it is crystal clear that the vehicle have already been used extensively by the dealership for different trade purposes before delivery.
Hence I kindly request to take urgent steps to replace my vehicle with a new wagan R vxi.
Expecting favourable response
S Ajikumar, Mob. [protected] Was this information helpful? | 
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