Maruti Suzuki India — No proper services given

Address:Kozhikode, Kerala, 673006

I purchased a maruthi suzuki ritz vxi from popular vehicles and services ltd, kozhikode, kerala on[protected]. My vehicle no. Is kl 11 az 3962 and i have taken my first service on[protected] and second service on[protected]. I drove my vehicle 3800kms only. On[protected], at about 10:30 pm, when i was returning to my house with family, my vehicle broke down on the road and it was not moving. Then i intimated it to popular vehicles and they took it to the service centre and on[protected], they intimated that the clutch plate of my vehicle has worn out and they said that they could not give warranty for the clutch plate. My third service due only on[protected]. Is it justifiable if a clutch plate being worn out for such a vehicle which has moved just 3800 km? I have been using cars including maruthi omni, maruthi alto and maruthi zen since last 25 years and no such complaints were found. So please direct the company to change the clutch plate or other complaints at your expenses.
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information