Maruti Suzuki India — ow i come to issue which i faced...

Address:

Sabarkantha, Gujarat, 383317

Dear sir /madam,

I am sada bhai k patel from from modasa gujarat, i have your alpha baleno.. Which i bought from your nexa outlet star line mehsana.

Details of my vehicle. Registration no - gj31- a - 6663- engine no - d13a - 3030833 and chasis no - ma3ewb62shc315030.
Current km run - 23737.

Now i come to issue which i faced...

After using your baleno i planed to upgrade my self with ciaz, so i visited same outlet at mehsana. I asked them to exchange my baleno against the ciaz.. Which i want to purchase.

I meet the relation ship manger mr balkrishan shathwara for further process.. He called mr jigar bhatt from exchange department to check my cars value. After all the discussion the value quoted by and the statement from the exchange guys is very surprising and the total illogical which hurted me most.

Mr jigar bhatt is saying that we can give you the best rate thats 6.5 lakh which is the best from our side.. Than i asked why you quoting so low.. He said... Your engine is sounding not well.. I means thats the reason i can give you lower price.

I feel very bad with the statement... I think i have been cheated by the nexa... Because i purchased this product in month of may 2017 only. By spending the 9.78 lakh rupees... Its question of my 9.78 lakh rs...

Is your nexa is producing so cheep product or hired the people??? Who even dont have any knowledge or respect with their own product.

My request you to give me proper resolution on same.. As a customer i feel very helpless and cheated... If i dont get any satisfactory answer than i have only.. Way to knock the doors of consumer forum..

Expecting instant solution on same.

Regards

Sada bhai k patel
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