| Address: | Rajkot, Gujarat, 360001 |
Hi,
I am ashok d. Pipaliya & ia m using maruti car since 2004. But till time i have not face any issue. So i have also buaght one more car, maruti waganr on last year. (See invoice & other documents attached). Recently i have also purchase maruti ciaz. I my close friend circle we are using more than 50 + cars of maruti in recent days. I was happy till time with your product & service.
I need to write this mail because recently my car, which was bought on 16th aug 2016, facing some stearing issue. For this i have visited & given near by 7 times my car to your authorized service center at rajkot. I am facing issue of hard stearing. Sometime even i feel that car has no power stearing. It is as just hard as i am driving 2004 alto car.
As i have trust on your brand name i have given it to your service center but every time they return my car with stating that there is no issue. So i thought to cross check with other service center. I have put my car in one genuine service center in rajkot. (I can provide its report if required). And that local service center mechanic said me as a feel. & i feel that in maruti-atul service center there is some person who are not chacking cars properly & even not listening customer issue even though customer is come repeatably with same issue.
So my humble request to you to look into matter & do the needful. If i not got any resolution from your side i need to go to consumer forum and also i withdraw using my current all cars of maruti.
Please take this matter seriously & i hope someone from atul-maruti, a senior person will contact me & resolve my issue.
regards,
Ashok d pipaliya
Bhairavi print
Rajkot
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