Maruti Suzuki India — Poor customer handling and worst service by (jagdish patil) - my car wakad pune

Address:	411057
Website:	www.mycarmaruti.com

Hi,

Please note the car registration number is mh 14 dn 2224
My name kiran kamble.

I am sorry to say but first time i am disappointed by my car service in these last 4 years. i have purchased the car from my car wakad pune and i am a regular customer for servicing my car.
But first time i am very very very much disappointed with the service provided. the attitude & response of your executive jagdish patil was worst as well as he was very much rude, he use to never provide me the status and also was not able to assist my complains about the car.
I had dropped my car for servicing last week and had given complains about my car but found most of it is not done and also not checked also.
I had complained about horn after the delivery found the horn was not fitted instead it was tied with wire like a bell tied in the neck of bullock.

After the delivery below were the issue

1) my automatic lock and reverse parking alarm was not working.
2) cleaning was not proper
3) he has kept many thing in diggi and also the stepny was not locked with the nut so it is making noise.
4) after telling also the horn was tied with wire so was hitting in the bonnet like a bell, when i opened bonnet i was disappointed by the standard of service provide by jagdish patil from my car wakad pune.

I had paid bill of 14000 (fourteen thousand) for services and this type of service was delivered to me it was really frustrating situation for me.

The executive jagdish patil was not at all professional in his work and was not all serious about the customer complains.

Hope this complain will be considered and i would get a positive feedback for the same and my car issue will get resolved by my car.
Or else i would be moving forward escalating the issue to higher authorities and last to email to mr garg who is owner of my car.

Thanks & regards
Kiran kamble
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