| Address: | Jayabheri, Visakhapatnam |
I had an accident on the left side of my car and handedover my car for repair in Jayabheri Maddilapallem garage on 8th of November.
Service center said one week for complete repair but they have delayed for 3 weeks giving unrelavant reasons.
They have created whatsapp group which is of no use. During 3 weeks they have called me for 3 test drives to handover car which is unrepaired.
I got a call from the garage to take the car yesterday but as visited it is still unrepaired and dashboard which is broken during accident is not fitted properly.
They are forcing me to pay and take car and saying dashboard damage is not because of accident.
Service manager Mr. Lokanadh is becoming angry when i show them what they have not repaired. They have made wrong assesment and submitted tax invoice to insurance company. Now they are asking me to pay extra for the service though insurance is full dip.
AGM Mr.Krishna has shared new copy of invoice which they have not claimed in the insurance due to wrong assesment made by their team and asking me to pay.
Also they have replaced the existing genuine parts with parts from scrapyard which they have not added in the pre invoice shared with me. When I asked them about it, they replaced with new parts. They are least bothered about the customer's safety.
I never expected such a poor service and cheap tricks of replacing scrapyard parts from Maruthi Suzuki and Jayabheri being such a reputed organizations.
I have asked Jayabheri team to inspect my car and give me the assurance certificate for the repairs they have done for which they started a blame game on tyres company.
Iam really afraid of driving my Maruthi Suzuki car on road as Iam unaware of how many other parts they fitted and unreported are from scrapyard. Was this information helpful? | 
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