Maruti Suzuki India — Regarding clutch plates of swift dzire.

Address:

3560036

I own a new maruti swift dzire car purchased from bimal auto whitefield in the month of feb-2013.

Please note that clutch plates were change for 12, 500 km. On 19-may-2016 when we were going to ooty in the ghat section suddenly the car stopped and the gear was not working. With difficulty we hired a private recovery van for which i had to pay rs. 3, 500.00 since there was no network in that area to contact maruti customer care for help and took the vehicle for maruti service station in ooty. There the mechanic informed that the clutch plates are gone and same was replaced by paying rs. 7000.00.

Total distance used is 18000 km. I don't no how come the clutch plates gone so soon (5000 km). I think the product was defective. I use my vehicle only on week ends. I travel long distance very rarely.

I had lot of faith in maruti suzuki. But after this incident i am really
Confused about your products.

I request you to refund the amount.