Maruti Suzuki India — Regarding delivery of my booked vehicle

Address:

Khordha, Odisha, 752101

Sir, i made a fast book for pruchesing of baleno ZETA car(ray blue) by depositing rs 11000/- on 28.11.2015 in the money receipt no-511. on the day of payment of full amount as per the rate of aforesaid vehicle your staff advised me to purchase better vehicle i.e S-CROSS delta 1.3 on 21.12.2015 by giving the booking amount rs 101000 (one lacks one thousand)your officer named mr.pradeep ray advised me to take the vehicle on or before 28.12.2015.in the same i also obtained a sanctioned bank loan from Karnataka Bank Ltd, Jajpur road Branch. of rs 5.50.000 (five lacks fifty thousand only)and made it pay-order in favour of SKY AUTO MOBILES payable at bhubaneswar. I went to the showroom on 28.12.2015 at 4 pm with fully prepared to purchase the booked vehicle, the sales manager didnot co-operate me either receive payorder nor receive rest amount in cash.He denied to handover the said vehicle (S-cross delta 1.3)to me.in the other hand the said sales manager abused me with filthy langues and told me there is no available of the booked vehicle. in such a way i have losed every thing and suffering with a mental agony. therefore it is requested to take the matter as more urgent and decision may be taken for compensating me by providing the booked vehicle as soon as possible unless i will be highly prejudiced. thanking u. ranjit kumar routray. karnataka bank ltd, jajpur road mob no-[protected]