Maruti Suzuki India — Repairing

Address:Mumbai City, Maharashtra, 400093

Unfortunately on 9th oct 16 my car dezire tour model broke down and towed to my regular service center fortpoint auto p. Ltd at midc andheri east mumbai 400093.
On 10 oct 16 got call from the center by sa rahul that fuelpump is not working and need to replace with new one, estimated expenses 11000/- with labour.
Next day i got call from the same person that my car was fixed and i have to pay
16038 for fuelpump+scanning and rewiring. To understand i go personally on 12 oct 16 at 5.00 pm but he was not there. Again on next day i visited at same time but he is out there. So i met gm rajesh mendura and explained every thing.
As per him the bill is generated so he can not do any thing except labour which he deducted. I paid the bill through check amount of 15860/-
I want to understand if fuel pump fused how the entire wiring need to change? Second if they changed wiring, and want to see is it proper why should i charged for sdi parameters?
When they show me bill at service center sa name is rahul, after paying i got the bill printed name sa dipak kunden. My last service was did on 5 oct.16. But on bill it shows 16-06-16. It made me more suspicious.
I have amc contract with fort point from last 3 years. Every free and paid service did by them. Now i feel cheated and regret about there policy.

Ms. Malti dhakan
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6887
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information