Maruti Suzuki India — Replacement for faulty product

Address:

560016

CRM:[protected] I own a Maruti Swift ZXi 2005 model and was recently taken the car for servicing to an authorised service centre (Viswas car service Pvt ltd, 122/1, Kalyan Nagar, Bangalore) and tail lamps were replaced.Attaching the invoice copy along with this. With in few months its stated leaking (water getting inside). Right hand side tail lamp assembly bought along with this is in excelent condition. This has been informed to the service centre and asked for the replacement. So far none has called me and updated anything regarding this.During my last visit, again asked and informed that no stock.Even that time they were trying to avoid this by saying Warrant y over, will repair it, will give new piece and kind of of junk infos.Also was informed, no need to send any mails and will be taken care. Every time I contact them, NEW PERSON is attending and they have new clues. My question is, MGP's will last only for 5/6 months?? there isn't any standard maintained?? Is this kind of service maruti provides? How long I have to wait for getting a solution for this ? Is it the kind of service Maruti gives to Its customers?? (I wonder!!!) There was also a paint job done with this service centre and was not happy with the finish I got. I NEED A REPLACEMENT FOR THIS FAULTY PRODUCT in 3 days and need to know why the service centre people are dong this to its customers. Attaching few images on product, Invoice