Maruti Suzuki India — Sales Related

Address:New Delhi, Delhi, 110059

Hi,

This is to bring into your notice that my experience with Maruti is as bad as anything, something which is difficult to explain as you don't expect such a behavior and service from a reputed company like Maruti.

I bought a new Maruti Swift Dzire few months back and i was promised that you will convert my vehicle into a commercial number and i did all the required formalities from my end but nothing was done from your end and eventually you informed that the process can't be completed due to some reasons.

I still remained polite and said that i am happy with my car you now just convert it into a private number to this an executive replied that i need to pay RS 15000 more for the cancellation of my commercial vehicle request. Sorry but this is not done, I have already paid you the amount initially. Please throw some light on this issue as your customer care number is useless and the people working there doesn't want to solve any queries but harass people.

Please resolve this issue in 24 hours else i will have to use social networking sites as a medium to tell the world how you guys are working

Awaiting for a reply.

Regards,

Vaseel Ahmed
Contact- +91 [protected]
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information