Maruti Suzuki India — Service in workshop

Address:

781022

I bought a maruti swift tour on 5th of july 2017 from poddar car world bt next day i found that the horn is nt functioning properly... I took the car to the showroom bt i was told to take the car to the workshop instead. As per instruction, i took the car to the workshop... Bt the service manager took no interest in solving my problem n made me seat in the workshop for last 1hour... I want to know.. Is dere any provision that after purchasing a car from maruti... Maruti gives a harassment to the customer as a gift...???