Maruti Suzuki India — service of my vehicle at jamnagar, dreamz motors pvt. ltd

Address:Jamnagar, Gujarat, 361008
Website:consumercomplaints.in/new_complaint

Dear sir,

I bear suzuki - lets registered at jamnager no. Gj10 ca 6515, i put it in regular service for engine oil change & other complaints of hard handle & hard excellater on[protected] at 11:00 am to dreamz motors pvt. Ltd, jamnagar, i was told to pick up at 7:00 pm. At given time they told it to collect tomorrow[protected] in the morning again i went to collect my vehicle but nothing was done & they told that your battery has been discharged fully so it needs to be charged & it will take 8-10 hours more while i did not have any complaints about the battery my vehicle was starting even in a half-self easily so in a complete disapointment i took my vehicle back with just engine oil changed but i got kick-start vehicle instead of self started vehicle. They said that battery is damaged but when i kept the vehicle it was easily self starting again after two day of running it become self started... That means battery is okay moreover after keeping one & half day they could not perform even regular service also. I am leaving far from the service centre so this is intolerable experince i had at the above service cum sales outlet at the jamnagar. (I purchased the vehicle from there only before approx. 3 years back) so pl take necessary action to save your esteemed company's reputation.

Vehicle is registered on the name of sharmila prakashbhai kanani
Invoice no : 001/bc/18006394

Kanani prabhulal p.

[protected]
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Comments

Sir I bought wagon R car last year.. reg no TS09ex5979...the time has come for third service... but the service center of Mitra agencies in Hyderabad, Telangana located at l.b Nagar ring road, they are asking me to pay 1200 for engine oil, 250 for oil filter, 450 for AC filter, 300 rupees for miscellaneous charges, 287 for labour charges.this is unnecessary cheating of Maruti customers

I told them that it's my third free service and I changed my engine oil recently from friend who operates a car garage and engine oil is very new
But he's not listening and cancelled my third free service

Cheating customers like this will down the image of Maruti company...
I request you to resolve this issue immediately

Regnarasimham

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