Maruti Suzuki India — There is no delivery status. Every time they said wait wait wait...

Address:	Jamnagar, Gujarat, 361006
Website:	www.marutisuzuki.com

I sent a mail to office but no response so. i go through the same words .

Respected Sir / Madam

The sun of 13th may is nearly to set, day is over. but i didn't get any kind of support or response from india's biggest automobile company about my complaint. So once again i will try to express my words with mail that is available on site.


Maruti Suzuki is a best and trustworthy brand in Indian Market. Its reputation is so good that no one can speak against the word ‘Maruti’. In the first month of April our Family decided to buy a new car. My Husband likes to go with Hyundai i10. But me and my daughter go with the barnd maruti and our choice goes to the Celario. We visited your official websites, read every aspects of Celario. Its impressive. Further we decided to go with Celario with color silky silver. On the day of 8th April we visited the Atul Motors pvt. Ltd. At Jamnagar on the road of Jamnagar – Rajkot Highway. They suggested that we have to give some kind of amount to booked. And we give them Rs. 5000 in the condition of that they gave us a delivery on the day of 2nd May. 2nd May is my daughters birthday. On the day of 31st May we call them and reminded they said we will try. So my little cutie is so much exited. But all are in vain. They and your biggest brand fail to give a service in time. We continuously take follow up. Just before 2 days they said me that madam you will defiantly getting your car Celario just in 2 days from my show room its on the way. And today they said pls madam you have to wait next 15 days. What a nonsense I can’t understand the scenario of your market policy. Sir my husband has a govt. service but our family has a business, so we very well know that what a business policy and which kind of service required in todays market. Todays market is NXG market. All are quick and ready to give service to the customer. In my case your company is totally fail to give service.. ohh sorry sir totally fail to give delivery. No one can expect this type of service . My daughter is totally disappointed and said to her papa pls papa we go with i10. All your most prestigious awards you won in 2015 (mention in official website) are vain due to your bad service. sorry but I have to say that someone told me that don’t go with maruti if want to buy it from Jamnagar.

In last till this second I have trust that you will firmly take some decision in favour of your customer.

Eagerly waiting for your answer.

Hope that your company will not fail to give proper answer and decision via this electronic media.

Waiting …. Waiting … waiting.. how much……

my contact NO.is [protected]: jamnagar gujarat




thanks