Maruti Suzuki India — Unjustified delay of over 5months in car delivery

Maruti Suzuki India — Unjustified delay of over 5months in car delivery

J Jyothi Balan May 10, 2023 May 24, 2023 This thread was updated on May 24, 2023

I made a booking for a Maruti Brezza ZXI (Automatic). Booking number SOB22003999 at SAI SERVICE PRIVATE LIMITED, Thrissur, Kerala State. Booking Order form number 11923, made on 26/12/2022 and paid a booking amount of INR. 10000/- Since then I send several emails to ATM Queue and was allotted CRM#[protected] and also provided copy of payment and booking order form. Its today 10th May 2023, more than 5months passed and i still have no news on when I will get the car! Was this information helpful? No (0) Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
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Jyothi Balan

May 24, 2023

I just received a generic email from Sai Services branch saying that my booking is in the waiting period! There is no mention as to how king is the waiting period or when the car will be delivered!! also i tried contacting the sane email address for Sai Services but no reply.

I request for a definitive answer from Maruti Suzuki as to when can I expect the delivery. It’s been 6months I made the booking and still no sign of delivery. Please let me know what queue number has been allotted against my booking,

Regards
Jyothi Balan