Maruti Suzuki India — untrained mechanic damaged vehicle parts. not shifting to cng

eharsku

from ROHTAK, Haryana

Address:

576/23,ARJUN GALI, , PARA MOHALLA ROHTAK, 124001

I own a wagonr company fitted cng modal-2018.
On 6-july-2019 i went to jagmohan motor ltd rohtak for rectification of cng indication was showing in dashboard console. When i handover my vehicle to service adviser vehicle was perfecty running on cng but when i receive my vehicle it was not shifitng to cng i do not know what they have done. Mechanic ask me to take this vehicle to delhi in any authorized service center because they do not have spare parts in stock for cng vehicle. Also ensure to that it will be repair under warranty.

Then on 8-july-2019 i went to dd motot peeragari delhi. After inspection of vehicle they told me that there will charge of rs-30000 approx. For repairing.
In this case why should i pay. Part was damaged due to untrained mechanic at jagmohan motor.

Kindly provide me solution for this.

Was this information helpful?

No (0)

Yes (0)

Maruti Suzuki India customer support has been notified about the posted complaint.

Jul 20, 2019

Updated by eharsku Sharing Vehicle and personal detail.
Registration Number:-HR10AE3696
Make:-2018 (Vehicle is under warranty)
Total Run:-14000 KM

Contact:[protected]