Address: | Kutch, Gujarat, 370201 | Website: | maruthi |
Dear mr. Randhir singh kalsi, i have booked vitara breezza ldi (0) prime silver colour dated on 05.05.16 at b m auto link, gandhidam, gujarat. Now i want to buy red colour car instead of prime colour in same model but as per dealer and customer care, it needs to cancel the booking and make new booking and delivery time is 36-39 weeks. If vehicle is not made and delivered on my invoice till today, why it is not possible to change the colour without cancel the booking. Ultimately it is customer dis satisfaction. I am requesting you to know the reason for not possible to change the colour? My second question is why needs 24 - 36 weeks to deliver the car? Is it your market strategy or plant is not fulfilling the requirements? Or over booking? Pl advise me how to change colour without changing my delivery period Was this information helpful? |
Post your Comment