Maruti Suzuki India — warranty to side mirror swift vxi

V s salim

from Tiruvalla, Kerala

Address:

686122

I have purchased maruti vxi swift car during feb 2016. Eng. No.1736928 /ch. No. A 48894 through indus, pala and servicing at indus kanjirappally (Kerala). Present km is 15200. Left side mirror (Power folding) not working now.. (Insurance is also maruti). I approached indus kanjirappally for warranty. They aruing that the mirror damaged by external impact. Even a single scratch is not met in my vehicle in cluding the mirror, cover or its area. I am driving by myself and parking only in home and in office generally.

So im so depressed with this as i used my vehicle gently and never clamed insurance coverage in any of my vehicle. I trusted maruti and indus so much and promoted it so much.

My previous vehicle was also maruti alto vxi - kl-40a-2385, 2008 model serviced at indus kanjirappally. I have promoted two maruti vehicles for the last two yrs.

So request that the defective product may be replaced free of cost to withstand with your reputation covering warranty period. (2 yrs or 40000 kms). Otherwise i am forced to apart from your goodwill with much regrett.
Iapproached indus gm, rm, br. Manager but not solved. (Approached on 12/10/2017 & 7/11/17 and also by mail.) treat my grievence under customer protection right 1986.

V s salim, mob no. [protected] & [protected].

Was this information helpful?

No (0)

Yes (0)

Maruti Suzuki India customer support has been notified about the posted complaint.

Nov 17, 2017

Updated by V s salim One person with mobile No.[protected] called me on 16/11/17 at 12.25 PM introduced as the customer care manager of Maruti. Said details of my above complaint and informed as Rs 3000 will give as compensation. He requested the ATM Card details. As im in busy with my Office, Mistakenly given details. I Also thought that the above complaint has posted by signed in to customer care section of Maruti suzuki and none will get details except maruti personnel. But I am so regreted to leak my complaint to fraud persons. Pl look into the matter and resolve my first complaint and also to get my stolen money get back.

Nov 17, 2017

Updated by V s salim Through the above, Rs 3000 has been drawn from my A/c by unknown with the drawn details OTHPG[protected]HTTPS KITECASH IN GURGAON. Take appropriate action to get the money back as this is happened by leaked my mail sent to Maruti Suzuki