Maruti Suzuki India — Worst customer service - aie car showroom chennai

Address:

600115

Hi - i had a very worst experience with maruti aie cars show room at... Chennai east coast road show room.
They are really thking that customers are fools and cehating them just like that. Here is the history... Jan 29' 2016 - booked for a ertiga automatic witha down payment of rs.10, 000/- with a false promise that car will be delivered in 30 days.
After that no communication from the show room and i only need to follow up and chase the every time. One poor sales executive ranjit will only try to fool me every time with his false promies and his manager nethaji never came in to picture till date (May 05' 2016) who is getting only salary from the employer and not work. Meanwhile great maruti has increased the cost of the car during mar' 2016 thinking that customers are scape goats for the budget efect (Actualy only from apr' 2016).
Hdfc also disbursed the loan amount to the dealer (In fact had 0.15 percentage interest difference due the dealy tme in delivery) post that also i had several conversation with ranjit and he promised that he will deliver the car for the old price only. Now that its almost 3.5 months from the date of booking and fianlly the car has arrived at chennai yard on may 04' 2016
. Today (May 05' 2016), i went to the show room to pay the balance amount. Again nethaji and ranjit tried to fool me with their marketing speech (Confusing the customers) and finaly i got irritated and cancelled the booking for which they never regret and seems to be they are happy indeed (Of course some other customers may be in need with a higher price). I have alsore registered a complaint with maruti toll number.

I own a santro for the past 10 years and always feel proud to be part of hyundai family and feeling bad to choose maruti and downgrading myself from hyundai experince to maruti cheating environment. Dealer details - aie cars, east coast road, neelankari, chennai - 600 115. Would like to speak to any maruti higher officials to escalate and seek necessary support to ensure no other customer is cheated.

Rgds,
Manickam ranganathan
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