Maruti Suzuki — Internal Rust in one year old vehicle.

Address:

Kozhikode, Kerala, 673001

I purchased a brand new swift on 21/5/2015 and has done servicing from popular services under maruti network only. Now after my third servicing I was offered a special service offer in which I was offered services worth 2000 rupees for 1500 rupees, which included wheel alignment and exterior wash. After completing the service I noticed my steering and wheels had an alignment issue and reported popular Maruti, near MIMS, Calicut, Kerala. They sent a service personnel to my place and when he was trying to trouble shoot things the steering wont come off the joint. He tried vigorously but in vain. He informed me that the whole joint is rusted completely and he will have to soak the same in rust oil and will have to find out a solution. My problem is that I have spend around 5.7L on this vehicle only to know that Maruti has given me a big piece of metal junk which is rusting vigorously with in one year of purchase and that too under steering wheel joint where any sort of water spillage will not occur. I sincerely curse the moment when I thought of buying a maruti PREMIUM product. If you people are charging heavy why cant you supply quality product. I demand an explanation and you people dont dare to fool Indian buyers by simply looting their hard earned money.