[Resolved]  Maruti Suzuki — no action for a breakdown of wagonR

Address:

Hyderabad, Andhra Pradesh

refer to my complaint no: 817734 yesterday and the resolution provided by your central call centre was that I need to two it to your workshop. Is this what you mean by road side assistance anywhere in india? Your mechanic should organise for the towing and return the vehicle after repairs if you say that you provide assistance. But your call centre lady jyoti could only argue that this vehicle AP10AY6688 is out of warranty(it is in extended warranty and warranty was purchased at the time of vehicle delivery itself). Now I have spent Rs.1800/- to tow the same to my residence and the same is lying here. I hope that you will resolve the same immediately and also expect to be refunded the amount spent including mental agony for your uncooperative attitude and indeferences to customer apathy.