Maruti Suzuki — PATHETIC CUSTOMER HANDLING SERVICE

Address:

New Delhi, Delhi

COMPLAINT AGAINST MARKETING TIMES PVT LTD NEW DELHI Sir, I was a proud owner of maruti car 800 cc 1992 zen 1996 and dzire 2008 i have prebooked a maruti ciaz with marketing times automobile ltd on 8th sep 2014 by booking number sob14000454 number of times we have requested for the test drive of ciaz car but till date they have failed to provide the test drive today when we inquired from mr shaam sunder manager marketing times about the status of our delivery of the car he was not only discourteous but also rude while talking to us we were informed that it will take 2 or 3 months for delivery of the car but when confronted that the other dealers have already delivered 8 to 10 ciaz cars and you have not delivered even a single car mr shaam sunder said that we cant do anything and you will have to wait for another 2 to 3 months we are shocked with the remarks and the attitude shown by mr shaam sunder when we visited another show room t r sawhney motors pvt ltd today they assured us of the delivery of the ciaz car within 2 or 3 weeks kindly explain the reason behind this situation as we are totally dissatisfied with the current situation and the policy of the maruti company An early response shall be highly appreciated otherwise we shall be compelled to cancel the booking and switch over to some other automibile company SUNIL GOYAL [protected]