Maruti Udyog Limited — my car, jarib chowki, kanpur charged even after having valid warranty

Address:

Kanpur, Uttar Pradesh

I got serviced my wagon r cng lxi (up 78 cs 8084) on 20/03/15 at my car, jarib chowki, kanpur. While giving car, i told service advisor mr. b. k. mishra about a.c. not cooling. After servicing my car was kept for 2 days at service station stating that he is checking a.c. After 2 days when he handed back my car, he told that he filled a.c. gas to check the leakage and so kept the car for two days but in the end could not find the leakage. And as the gas was filled, so now the cooling was ok. I paid Rs.6700 at that time for servicing. But after about one & half month again the a.c. stopped working. So on 02/05/15 i again gave my car to service advisor mr. b. k. mishra with the reading of 39791 kms and he again kept my car for one day. On 03/05/15 he handed me my car back stating about a.c. condenser problem, which was resolved by changing it. And along with he also gave me a bill of job done for Rs.5850 for changing a.c. condenser changing and a.c. gas charges. I asked him to check for the warranty as my warranty is valid upto 25/06/2016 or 80000 kms. But he refused to adjust the billin warranty. On the first occassion in march 2015 if the error would have been detected then neither i have to travel without a.c. affect for about 15 days and nor i have to again give my car for another 2 days (02/05/15 & 03/05/15). And even after having valid warranty i have been charged for Rs.5850. Kindly consider and do the need full. Thanking you. Yours faithfully Brijesh Kumar Mourya Mob. [protected], [protected] E mail. brijesh.[protected]@yahoo.co.in