Maruti Udyog Limited — Problem with brakes in New Maruti Swift

Address:

Mumbai City, Maharashtra

I have driving Maruti cars for more than 2 decades and this is the first time where I have come across a major problem with my new car (Swift LXI 2011). The braking system at low speed does not work. I have complained the same to Shivam Auto (Kandivali West, Mumbai) almost a month after buying the car. Post 2 years and at 20000 kms they have asked me to change the brake disc and brake pads which I am shocked because the other car Dzire it has completed more than 35000 kms and there are no issues with the brakes disc or pads. In esteem I have never changed the brake disc in 16 years of my driving and more than 150000 kms nor zen lxi with the same age and distance so why is this issue with Swift. Request you to look into the matter and expect your revert at the earliest.