Maruti Udyog Limited — Spare wheel not alloy in swift zdi

Address:122001
Website:www.marutisuzuki.com

I would like to invite the kind attention of MSIL regarding a complaint against my Swift Zdi (New Swift April 2015). My car was delivered on[protected] from Pasco cars Pvt Ltd at Gurgaon. My car’s tyres are alloy type except the spare stepney tyre. Normally it is not just for MSIL but for all other leading car manufacturers, if the wheel is alloy type, the spare one will also be alloy. MSIL also followed the same for their top variants earlier i.e. in Ritz Zdi, but the custom is differed in the case of newly launched Swift Zdi, its very shame in this matter, especially a leading car manufacturing company like MSIL.

Just think about a situation of tyre puncture/ in the time of tyre rotation or any other such situation the car is to be run on the spare Steel Wheel, i.e. three wheels alloy and the other one in Dark black smoky steel. I can't imagine such an ugly situation of the car on the road……

What a shame to vehicle as well as to company…..

I think it’s a problem not only for me but for all New Swift Zdi owners and upcoming buyers. So I expect that MSIL will full fill their customers’ desire by replacing such steel wheels with alloy wheels by contacting their customers on top priority. In case if there is any spare tyre fitment related issue in back space, it should be resolved by company.

Kindly concern the same issue as a common. I hope MSIL will resolve the issue at the earliest. I am waiting for your valuable reply and a call for replacing the wheel.

[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information