Marutisuzuki — Nexa scross car | |||||
I AM CHEATED AND MISLED BY NEXA.. I bought SCROSS from Varun Nexa 4 months back. I was very happy that finally I bought Suzuki brand as I was never interested before however due to Nexa promise and commitment I took this decision. It didn't take me long to realize what grave mistake I did by going with Nexa. I have been facing problems with clutch and braking system after first service of the car and since then I have complained 3 times and sent my car for repair however nothing happened. After the second service my car started treating me with shocks whenever I am touching and literally sparks are flashing wherever anybody touches it and couple of times it burnt my fingers too. The worst part is VARUN NEXA team..though I have called the concerned person dozens of times and left him messages he never responds back to anything and simply says that he cannot do anything as He is helpless. At the time of sale VARUN NEXA committed that I will have a dedicated manager to take care of all my needs and they are trained to do so. I now believe completely that I am royally cheated by NEXA group. They have also reduced the price meaning which its a failure model and are unable to support post sales. The best part is I have written mail to NEXA care directly 2 weeks back expecting some response however they have generated ticket number and kept numb. What a great way to treat customer !!! I have no guarantee or faith on this car any more as it may get burnt anytime and anywhere and NEXA will be solely liable for that. I am planning to take legal action against NEXA and lodge cheating case now. Never trust NEXA anymore.#cheating#misled#NEXA#cars#spreadtheword# Was this information helpful? | |||||
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1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
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