Matrimony Directory — Cheating fraud and fake commitment

anil_416

from Hyderabad, Telangana

Address:

Pune, Maharashtra, 411014

They charged us 25000 rupees and said to provide around 50 customers for bridal make up and in turn we got zero customers .They only send us random numbers that to hardly once in a month . I want strict action to be taken and stop the site from faking people and making money .
They have very bad service and people are very rude, unprofessional . We have faced huge amount of loss . Don't know how to get my money back .These people fooled my mother with her parlour with fake commitments to get customers, please take action against them and stop this and save the hard earned money of the people .

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Matrimony Directory customer support has been notified about the posted complaint.

Sep 24, 2016

Updated by anil_416 I contacted their representatives and all are liars when I started to write on facebook they blocked me there and told to they have made a check for me and I will get it in 2 weeks time . I waited for 2 weeks again, now again they turned and said they have not make any checks .All are con artist and running a scam .

They simply kept on changing their relationship managers from Pune to Chennai, who failed to fulfill the promises.There are thousands of people like me to whom they have cheated across the country .

Chennai Number[protected]
Pune Number - [protected]

I have recorded each and every conversation this time because they were not ready to mail me anything or give in written, they even told me " Do whatever you can do" "jo karna hai kar lo" . I paid them 25, 000 rupees and for a year they could not provide me one single customer . I want from the team of Consumer Complaints serious action to be taken against them and stop this company .

They have made a strategy to make people wait for there money, provide zero service just rotate them or phone, so that after some time they will leave and again they will target new small business and make money with false promises.

Sep 26, 2016

Updated by anil_416 Now these people have blocked on on facebook, on both of there pages Bharat Matrimony and MatrimonyDirectory. But I am not going to stop .

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Comments

Bharat Matrimony Customer Care

from Chennai, Tamil Nadu

Dear Sir,

We regret the inconvenience caused to you.

Please send your Vendor Id and your contact number to [protected]@matrimonydirectory.com or call us[protected] we'd like to speak and understand the issue better as it will aid us in introspection and improvements in our processes ultimately leading to customer delight.

We apologize, once again for the unpleasant experience you had.

Regards,
Team Contact Center
Bharatmatrimony.com