Max Hospital — blood sample collected but not sent to lab

Address:

201014

This is second time in dialysis center my blood sample collected in dialysis unit but not sent to lab. This is not good for dialysis patient who already on low hb. Please action to avoid in future.
This issue i am facing when giving sample in 9 pm dialysis slot. The technician confirmed that collect the sample but today when i asked for report the lab person saying sample not received. Please find the root cause as bill has been provided and sample was collected and wasted twice with myself. Max is wasting sample collecting from patients. Urgent action needed. Thanks