Dear Max Team,
This so to show the utter carelessness your doctors and staff show in treating a patient. My dad, Mr. Ashok Chaudhary (Mob: [protected]), underwent an operation at your hospital in Saket on 19th March'21 and we as a family are severely disappointed in the way we were treated at Max. The doctors and nurses who checked upon him post operation had no empathy with the patient and rather I can go to an extent in calling them quacks.
When the bandage was to be opened, two days post surgery, the hospital staff in UDS Department (3rd floor), West Block just pulled off the bandage at once without applying any cream/lotion thus leading to a severe injury on the stomach skin (see below images). This wasn't expected from a globally recognised hospital like Max. What difference in service are you bringing as compared to any other hospital and then also charging inexorbitant amount of money for every surgery/check-up?
Infact, even the efficacy of the surgery is now under question as the outcome of the same is not as expected. The right hydrocele which was operated for its large size is still three times larger than the left one. Has Max stopped taking its patients seriously or are we missing something here?
With such unscrupulous staff and inhuman practices coming into the picture I'm not sure why Max's license of treating patients be continued? I'll make sure that going forward I or any of my family members don't use any services from Max. Infact I'll try and spread this word as far as possible through all the mediums - phone, social media, WhatsApp, etc. on the deporable service being provided by your hospital.
Siddharth
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