Max Hospital — Long waiting for medical certificate

Address:

Ballupur dehradun 248001

I had to wait for medical certificate for hours. And after the doctor came, person sitting on report collection said that he has no book foe the medical certificate and i have to wait.
I requested him to do it as soon as possible but he gave a very cold response.
I had only 5 minute work for which i have been wating since 11 in the morning.
Is this what i deserve because i am helpless.
Long wating for no reason.
This functionality is very unacceptable.
I am still in hospital and wating for medical certificate book to reach the counter.
It's a very frustrating thing to visit such a reputed hospital and face trouble for thiese things.