Max Hospital — non clarity & overcharging

Address:

Chandigarh, Punjab, 160001

Dear sir,

This is the complaint regarding staff of max hospital mohali where i came from himachal for legs treatment of my mother. After examine yesterday (Ie on 6'th feb'17) we were told that my mother has to go for knee replacement for both the legs. As a normal person we agreed what staff has told. Max id of my mother is (Mhli.254743).
I have below 2 complaints.
(1). We have told by (Mr. Amit sharma - corportate) for the rate of 3.5 lacs which is very expansive.
The price of special metals like titanium and oxidised zirconium have been slashed by almost 70% as per govt of india but we have given package of 3.61 which is very very expensive to bear.
(2) my father is ex. Govt of hp employee. So he can avail re-reimbursement after treatment from hp govt. Irrespective to the fact that max hospital should have agreement (Mou) between them & hp govt so that after treatment which all mains hospitals in city like fortis, ivy etc has & can ready to provide but max staff has denied for the same. If hospital will not assure me about mou then how can i claim. I want written assurance.

I hope that you will take it seriously & solve my concerns.

Regards,
Pankaj
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