Max Hospital — Non refund of consultation charges for three months

Address:

Punjab

We had paid a consultation fee for my mom who is a CKD patient. This was an online payment through credit card for an online/virtual consultation. Since, the consultation couldn't happen the hospital said the refund can be done. Calling several times they kept confirming about the refund being initiated but till date they keep saying that since Dec 2020. Am yet to receive the refund from Max Mohali. I feel extremely cheated by the finance team afterall its our money not theirs what is the problem in refunding... please take care of the refund.