Max Hospital — Refund against claim id 1065841

My wife Jyoti hot cataract surgery at Max Hospital Vaishali on dated[protected]. Total bill amount was Rs. 71250/- out of which Rs.30, 000/- was paid by Insurance company and balance amount of Rs.41, 250/- was paid by insured in order to discharge of patient. Further approval of Rs.30, 000/- given by Insurance company and paid excess amount of Rs.30, 000/- on dated[protected]. Good health TPA sent mail alongwith settlement Letter many times to Shailesh Pathak employee of Max Hospital. I also sent him settlement Letter. But he doesn't reply through email and pick mobile phone. This type of employee is spoiling reputation of Max Hospital. Pls do the necessary action to refund money..
Regards
Naveen Kumar
Development officer
LIC OF INDIA
Mob. No. [protected]