Max Hospital — Refund of excess money - highly unprofessional staff

Address:	Ghaziabad, Uttar Pradesh, 110092
Website:	www.maxhealthcare.in/hospital-network/max-super-speciality-hospital-vaishali

This is about Max Super Speciality Hospital Vaishali, Gzb. I think this is an highly unprofessional hospital as far as their finance/billing department is concerned. They will just not listen to you, a highly unprofessional attitude.

I suffered a cardiac problem on 2nd Sept'16 and admitted to Max SS Hospital, Vaishali, Gzb. I deposited an advance of Rs. 95000/- toward a cardiac procedure. A cheque for 1.847 lacs was also given by my office. The total billing was for rs. 2.32 lacs. A refund of around 47000 was due. I was discharged on 6th Sept 16 with a a promise of refund of excess amount will be done through RTGS in couple of days, they also taken my bank account details.

But even after one week they did not returned money. I visited hospital again and met Mr Vicky, he said we will get the cheque prepared in couple of days and inform you. (he taken my no. three times but never called).

Again a week passed no call came. I visited again and returned with promise of another couple of days. I visited again, but the entire billing staff including their so called finance was in utter confusion, opening and closing draws to show that they are searching for something but found nothing.

Again a false assurance of Monday (i.e. 26sept 16) came. But this date also gone and nothing came out.

Now these pathetic Max Hospital staff, deaf and dumb, good for nothing, putting unnecessary weight on earth, showing worst form of professionalism, still not able to figure out what to do.

I hope some senior pupil from Max Hospital Vaishali, Gzb will listen and pay heed to it. Kindly refund my money.. I am already running out of funds.

KK Khandelwal