Max Life Insurance — Agent provide me policy by offering Loan

I kapil choudhary policy holder of Max Life Saving Advantage Plan and my policy number is[protected] and I paid a premium of Rs.150000.35 against my policy and agent of the policy who called me told me that she is calling from Bajaj Finserv and their company provides loans on insurance and give me this policy by saying that she will give me loan of Rs. 1800000 as she have checked my civil and she can provide me loan of Rs. 1800000/- and also told me not to tell me in verification call that they are providing me loan as they are from Bajaj Finserv.Now I am not getting any respose from their side. So, please take strick action against the agent and also return the payment which i have made.
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Max Life Insurance customer support has been notified about the posted complaint.
Jan 12, 2021
Updated by Kapil Choudhary36
they also give me one policy of Bharti Axa which they give me by saying that they want the NOC from their company for which they are giving this but will do this policy cancelled once they will get NOC and my money will get back to me.
Verified Support
Jan 16, 2021
Max Life Insurance Customer Care's response
Dear Kapil,

We regret the inconvenience caused to you. One of our representatives will connect with you to address your concern.

Regards,
Team Max Life Insurance
Verified Support
Feb 01, 2021
Max Life Insurance Customer Care's response
Dear Kapil,

We would like to inform you that your concern has been addressed and the same has been communicated to you on your registered email id. Do reach out if there's anything else we can help you with.

Regards,
Team Max Life Insurance.
Feb 22, 2021
Updated by Kapil Choudhary36
I have not received any feedback from your side .
Complaint comments 

Comments

There is no acion taken against my complaint yet.Please take any action and help me to get my money back from these frauds.
Yesterday I got a call from a person who was telling that his name is Ashok Sharma and he is calling on behalf of Bajaj Finanace and his mobile number is [protected] and he was saying that put a mail to Bharti AXA to continue the policy so that Bajaj finance can cancel the policy and will refund my amount to me .
No action has been taken regarding my complaint . It’s a request to consumer court, max life insurance and Bharti AXA to take this on serious basis.

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