[Resolved]  Max Life Insurance — cheated from ur side

Address:Faridabad, Haryana

To, The Manager Max Life Insurance Sub: Policy w/o benefits Dear Sir, This is with reference to the policy no[protected],[protected] & [protected] . I am writing this letter with great sorrow that I have trusted one of the most reputed brand in life insurance and in turn I have been gifted with wrong commitments & betrayals from your side. I have taken the policy no[protected],[protected] &[protected] on the basis of below commitments from your staff or agent ( not clear) 1. I have to pay premium of 30000 +25000 = Rs 55, 000/- and in return I will get the following benefits a) Mediclaim of 6 lacks b) Discount of almost 50% on first year premium, which will be given in the form of cheque after depositing the premium and there after from 2nd premium there will be discount of 35% means I have to deposit only 32, 500/- from 2nd year till 10 years. After depositing the above amount of Rs 55, 000/-, I have again received the call that on the basis of above policy I have achieved some kind of slab, so company is giving me below Med claim policy along with the above policy and for that I have to deposit Rs 50, 000/- and I will get below benefits 1 Mediclaim of 10 Lacks for 10 members for lifetime i.e 84 years. 2.The above complete amount will be refunded with interest after one year. I have asked them that how company can offer such big discounts, so again they clarify that as I have achieved some slab so I come under some elite customer list and as they are directly from company not from any agent or broker, so company is passing the commissions benefits directly to the customer. After some days I received the policy document but nothing was mentioned in it, when I contacted them ( Mr. Sukhwinder Singh and Mr. Vinay Mehra) they told me that these documents are simple policy documents, the benefits documents along with the first year discount cheque will come after few days and these excuses goes on till April and after that they stop responding to my calls and never comes on line. Now I have received three policy documents with no benefits and just simple policy. And it is very clear that I have been cheated with wrong commitments and fraud has been done with me. This is definitely spoiling your companies image and brand on the basis of which I have taken this decision. You are requested to kindly cancel my polices and refund my complete amount of Rs 1, 05, 000/- deposited with you, as I completely lost the trust & faith. I have in your esteemed organization. I also request you to kindly take strict action against the people who has done this with me, so that they can’nt cheat anybody in future. I once again request you to kindly refund my total amount and oblige Looking forward for a favorable & positive reply Thanks & Regards Gurpreet Singh & Kawaljeet kaur (Policy Holder).
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Aug 14, 2020
Complaint marked as Resolved 
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