[Resolved] Max Life Insurance — Cheating & fraud | |||
Policy Num#[protected], Max Life Insurance. I personally went to the Hyderabad branch to take a policy. The representative sold the policy to me by telling few good things about the policy. I had paid premium for 3 years, and now came to know that what all he said is all fraud and nothing is true. Max Life is not ready to accept the blame and started using standard statements, that they will escalate and started telling that you have signed the document and agreed to our policy terms and conditions and all but not ready to compensate. In fact they said they will refund 1/3rd of premium paid so far if i want to surrender the policy. Premium amount is approx. Rs.37, 000 per year, i.e. paid so far Rs. 1, 10, 000 and they will refund only Rs. 45000 approx. and not ready to do anything else. Was this information helpful? | |||
Complaint marked as Resolved
Max Life Insurance customer support has been notified about the posted complaint. Verified Support Dec 22, 2015 Max Life Insurance Customer Care's response Dear Rajendar Thakur, We apologise for the inconvenience and would like to assure you that we are already investigating into your concerns. As discussed on your telecon with our customer representative, please allow us 7 days time to revert with the best possible solution to your concerns. The same has also been communicated to you at your registered email address. Should you need any further information, please write to us at [protected]@maxlifeinsurance.com and mention Ticket No. 16157727 in all future communication on the subject.
Regards,
Max Life Insurance.
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
Regards,
Max Life Insurance